Youth Crises and Difficulties
If you, your child, or a friend are experiencing personal difficulties, social adjustment problems, mental health problems or addiction problems (alcohol, drugs, gambling, etc.), please consult the following support services.
By phone :
- Info-Social Line
Dial 811 and a professional will listen to you, anytime, 24/7. - Tel-Jeune
Listening, referral and intervention service for young people.
Confidential and free. 24/7.
1 (800) 263-2266 - Parent Help Line
Listening, referral and intervention service for parents.
Confidential and free. 24/7.
1 (800) 361-5085 - Native Help Line
1 855 242-3310
To report abuse or neglect concerning a child or adolescent, contact the Director of Youth Protection Services (DPJ) at 1-800-567-8520. You may also send an email to: urgence.sociale@ssss.gouv.qc.ca. In case of emergency, call 911.
In Person :
Our professionals can assess the situation and intervene with the child or adolescent, and with parents. The child or adolescent will then get individual help if they wish, and group activities can be offered to parents. Psychosocial and school health services are also available in schools.
After evaluation, the child or adolescent and their parents may be referred to other organizations or establishments in the health network or to community partners, if their situation so requires.
CLSC Services
All parents, children and adolescents can make a service request by contacting the CLSC closest to their home.
*It is important to mention that adolescents 14 and over have the right to have their application treated confidentially and without the consent of the parents.
Consult the clinic nearest you from the list below:
City/Region | Clinic or Hospital Centre | Telephone | Geolocalisation |
Trois-Rivières | CLSC Sainte-Geneviève | 819 370-2200, ext. 46101 | Getting there |
Drummondville | Centre multiservices de santé et de services sociaux Saint-Jean | 819 474-2572 | Getting there |
Shawinigan | CLSC du Centre-de-la-Mauricie | 819 539-8371 | Getting there |
Victoriaville | CLSC Suzor-Coté | 819 758-7281 | Getting there |
La Tuque | Centre multiservices de santé et de services sociaux du Haut-Saint-Maurice | 819 523-4581 | Getting there |
Nicolet | Centre multiservices de santé et de services sociaux Christ-Roi | 819 293-2071 | Getting there |
Louiseville | Centre multiservices de santé et de services sociaux Avellin-Dalcourt | 819 228-2731 | Getting there |
Plessisville | CLSC de l'Érable | 819 362-6301 | Getting there |
Saint-Tite | CLSC et centre de réadaptation en dépendance de Saint-Tite | 418 365-7555 | Getting there |
Sainte-Geneviève- de-Batiscan |
CLSC et centre de réadaptation en dépendance de Sainte-Geneviève-de-Batiscan | 418 362-2727 | Getting there |
Fortierville | Centre multiservices de santé et de services sociaux de Fortierville | 819 287-4442 | Getting there |
Bécancour | Centre multiservices de santé et de services sociaux de Bécancour | 819 298-2144 | Getting there |
Pierreville | Centre d'hébergement et CLSC Lucien-Shooner | 450 568-2712 | Getting there |