Youth Crises and Difficulties

If you, your child, or a friend are experiencing personal difficulties, social adjustment problems, mental health problems or addiction problems (alcohol, drugs, gambling, etc.), please consult the following support services.

By phone :

  • Info-Social Line
    Dial 811 and a professional will listen to you, anytime, 24/7.
  • Tel-Jeune
    Listening, referral and intervention service for young people.
    Confidential and free. 24/7.
    1 (800) 263-2266
  • Parent Help Line
    Listening, referral and intervention service for parents.
    Confidential and free. 24/7.
    1 (800) 361-5085
  • Native Help Line
    1 855 242-3310

To report abuse or neglect concerning a child or adolescent, contact the Director of Youth Protection Services (DPJ) at 1-800-567-8520. You may also send an email to: urgence.sociale@ssss.gouv.qc.ca. In case of emergency, call 911.

In Person :

Our professionals can assess the situation and intervene with the child or adolescent, and with parents. The child or adolescent will then get individual help if they wish, and group activities can be offered to parents. Psychosocial and school health services are also available in schools.

After evaluation, the child or adolescent and their parents may be referred to other organizations or establishments in the health network or to community partners, if their situation so requires.

CLSC Services
All parents, children and adolescents can make a service request by contacting the CLSC closest to their home.

*It is important to mention that adolescents 14 and over have the right to have their application treated confidentially and without the consent of the parents.

Consult the clinic nearest you from the list below:

City/Region Clinic or Hospital Centre Telephone Geolocalisation
Trois-Rivières CLSC Sainte-Geneviève 819 370-2200, ext. 46101  Getting there
Drummondville Centre multiservices de santé et de services sociaux Saint-Jean 819 474-2572 Getting there
Shawinigan CLSC du Centre-de-la-Mauricie 819 539-8371 Getting there
Victoriaville CLSC Suzor-Coté 819 758-7281 Getting there
La Tuque Centre multiservices de santé et de services sociaux du Haut-Saint-Maurice 819 523-4581 Getting there
Nicolet Centre multiservices de santé et de services sociaux Christ-Roi 819 293-2071 Getting there
Louiseville Centre multiservices de santé et de services sociaux Avellin-Dalcourt 819 228-2731 Getting there
Plessisville CLSC de l'Érable 819 362-6301 Getting there
Saint-Tite CLSC et centre de réadaptation en dépendance de Saint-Tite 418 365-7555 Getting there
Sainte-Geneviève-
de-Batiscan
CLSC et centre de réadaptation en dépendance de Sainte-Geneviève-de-Batiscan 418 362-2727 Getting there
Fortierville Centre multiservices de santé et de services sociaux de Fortierville 819 287-4442 Getting there
Bécancour Centre multiservices de santé et de services sociaux de Bécancour 819 298-2144 Getting there
Pierreville Centre d'hébergement et CLSC Lucien-Shooner 450 568-2712 Getting there